Privacy Policy
This policy explains how Personal Trainer Solutions Pte. Ltd. collects, uses, discloses and protects your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).
Who we are
Personal Trainer Solutions Pte. Ltd. (UEN 201736310W) operates this website and matches clients with personal trainers in Singapore. In this policy, we, us and our refer to Personal Trainer Solutions Pte. Ltd.
Information we collect
We collect personal data that you provide when you submit a match request, contact us, apply to join as a trainer or send feedback. This typically includes your name, mobile or WhatsApp number, and any training goals, location or preferences you choose to share. We may also collect basic technical information such as your device type and pages visited, to help us improve the website.
How we use your data
We use your data to respond to your enquiry, match you with a suitable personal trainer, arrange your sessions, process trainer applications, and improve our services. We only collect data that is relevant for these purposes.
Disclosure of your data
To match you with a trainer, we may share the relevant details of your request with the personal trainer or partner shortlisted for you. We do not sell your personal data. We may disclose data where required by law or by a competent authority.
Storage and protection
We take reasonable steps to protect your personal data against unauthorised access, use or disclosure. Your data may be processed and stored using service providers, including secure cloud services, engaged to help us operate this website and manage enquiries.
Your choices and consent
By submitting a form on this website you consent to us collecting, using and disclosing your data as described in this policy. You may withdraw your consent, request access to, or request correction of your personal data at any time by contacting us.
Cookies
This website may use cookies and similar technologies to give you a better browsing experience and to understand how the site is used. You can control cookies through your browser settings.
Contact our Data Protection Officer
For any questions about this policy or your personal data, please email support@personaltrainersolutions.net or WhatsApp us at 8751 0501.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.